Tech Support Feature for Salon Owners: Four Tools Helping Businesses Work Smarter, Not Harder
Technology is often sold as a quick fix, but the right support doesn’t overwhelm, it simplifies. In this Winter feature, Salonpreneur reviews four tech businesses designed to reduce friction, improve systems, and support salon and clinic owners behind the scenes.
Rather than promising shortcuts or hype, this overview focuses on practical value: tools that help with organisation, communication, client experience, and operational clarity. Each business featured addresses a different pressure point many owners quietly struggle with - from admin overload to disconnected systems.
This article is ideal for professionals who know something needs to change, but don’t want to chase trends or adopt technology for technology’s sake. It’s about informed choice, not forced transformation.
If you’ve been feeling the weight of “doing everything yourself”, this feature offers a calmer way to explore what support could look like, without pressure to act immediately.
The tech brands highlighted in this feature are:
Salon Intelligence is the industry’s first intelligence layer - a single source of truth for salons, brands, distributors, and training schools. For salons, it delivers real-time insight into profit leaks, colour accuracy and usage, timing issues, waste, retail behaviour, and client patterns. It replaces guesswork with clear, actionable data that helps salons work smarter, reduce waste, improve consistency, and increase profitability across every service.
JENA is an all-in-one booking and business platform built specifically for independent hair, beauty and wellness professionals who want more control and less stress. It replaces multiple tools with one simple subscription covering websites, bookings, payments, forms and automation, with no commissions or hidden fees. Designed from real conversations with hundreds of solo pros, it removes overwhelm, restores clarity and makes running a business feel manageable again. JENA evolves with its users and supports the future of flexible, independent work through smarter, stress-reducing tech.
The Hair & Beauty Directory is a global platform giving hair, beauty and wellness professionals real visibility, credibility and opportunity in one trusted space. It helps verified pros showcase treatments, jobs, courses, room rentals and events. Built from decades of industry experience, it solves the gaps in safety, standards and discovery that social platforms and basic directories miss. Affordable, accessible and grounded in real human behaviour, it supports the full professional journey - not just their services.
Salons Connect is a human-powered reception service that answers every call, books every appointment and stops revenue slipping through the cracks. Built for the hands-on reality of salon life, it integrates with existing systems, protects the client experience and creates calmer, more profitable days. With simple pricing, no contracts and real humans on the phone, it gives salons the freedom to focus on their craft while their diary and customer care are fully handled.
For those curious about working smarter without overhauling everything, the full Tech Support feature lives inside the Winter edition.
